We at Optimal Hormone Solutions value the privacy of our users. This document outlines what information we collect, how we use it, who we share it with, and the rights users have over their information.
When you create an account, we ask for basic contact information like your name, email address, and phone number. This allows us to provide our services and communicate with you.
We also automatically collect technical information about your device and usage of our site. This includes your browser type, IP address, cookies, and more. This allows us to understand how people use our site so we can improve it.
Importantly, we do not collect any health information or other sensitive data. We are not a medical provider and do not require medical details to operate our site.
We use your contact information to provide our services, communicate with you, and manage your account. For example, we may email reminders or notifications.
We use technical information to monitor, improve, and secure our site. For example, we watch traffic volumes to catch bugs. We also use analytics to make data-driven business decisions about our site.
Under no circumstances do we sell or share your personal information with third parties for marketing or advertising. We only share it on a limited basis as outlined below.
We may disclose your information in the following cases:
We aim to be transparent about how we use data and respect user rights, including:
Access and correction: You have the right to access the personal information we hold about you. You also have the right to request any correction or deletion of inaccurate information.
Choices: You have the choice to opt-out of certain data uses like analytics tracking. Simply contact us to opt-out.
Security: While no service can guarantee complete data security, we take all reasonable technical and administrative measures to protect your data consistent with industry standards.
International data: If you are visiting our site from outside the United States, be aware your information may be transferred to and processed in the United States under US privacy laws.
Policy changes: If we make material changes to this privacy policy that alter how we use/share your data, we will notify you through the email address you have provided.
If you have any questions about our privacy practices or managing your personal information, please email us at [email protected] We will respond to requests about user information within 30 days.